HKCOLO is the first NEUTRAL & LARGEST colocation provider in Hong Kong. We are currently looking for a high calibre personnel to complement our growing team at our Tseung Kwan O offices.
Job opening
Assistant Engineer/ Engineer
Job Duties:
Assisting the Maintenance Officer in all technical aspects in regard to company facilities
Ensuring all equipment and machines in good working conditions
Carrying out regular inspection
Coordinating with contractors and suppliers
Assisting in project planning and site coordination
Handle enquiries and complaints about maintenance works and provide appropriate solutions after investigation
Job Requirements:
Assisting the Maintenance Officer in all technical aspects in regard to company facilities
Ensuring all equipment and machines in good working conditions
Carrying out regular inspection
Coordinating with contractors and suppliers
Assisting in project planning and site coordination
Handle enquiries and complaints about maintenance works and provide appropriate solutions after investigation
Benifits:
5-day work
11-day annual leave
Out-patient medical & hospital benefit
Self-study training course fee
Performance bonus
Attendance gratuity
Assistant Administrative Officer
Job Highlights:
Handle customer inquiries
1-2 years' relevant experience
5-day work, Performance bonus
Job Descriptions:
Handle customer inquiries, understand the requirement, liaise with related parties for necessary follow up actions in a professional manner
Prepare quotation, monitor order status, follow up for order fulfillment issues and documentation
Provide accurate, efficient and courteous customer service to local and overseas business accounts
Work with the team members to achieve company objectives and to deliver work in accordance with established policies and defined procedures
Take up ad hoc tasks as assigned by supervisor
Job Requirements:
1-2 years' relevant experience in order administration, customer service, sales support, telecommunication or related field
Good command of written and spoken English and Chinese with Mandarin a plus
Familiar with MS Office application including Word, Excel and Chinese word processing
With accounting knowledge is a definite advantage
A good team player
Detail-minded, self-motivated, able to workunder pressure
Good communication and organizational skills
Immediate available is preferred
Benifits:
5-day work
11-day annual leave
Out-patient medical & hospital benefit
Self-study training course fee
Performance bonus
Excellent career prospect
Technical Operation Officer (Data Center)
Job Highlights:
Provide Technical Support services
Performance bonus
5-day work, 11-day annual leave
Responsibilities:
Provide Technical Support services including: Data Center operations and service provisioning
Handling the Data Rack setup & customer cross-connections
Perform Smart Hands of customer request and tape backup Services
Incident handling and escalation to upper tier
Delivery of operation report, and customer service report
Ensure SLA achievement and meet with client regularly
Exhibit quality workmanship on all work
Requirements:
Diploma holder or above of Engineering, Computer Science or related discipline
Experience in site maintenance in data center provider or telecommunication industry preferred
Good command of spoken and written English and Chinese
24x7 shift duty and emergency scheduling of work is required